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  warranty
   
 
•  30 DAY PRODUCT GUARANTEE
•  1 YEAR DIRECT MANUFACTURER LIMITED WARRANTY
•  Optional 3 Year Premium Extended Warranty
•  RETURNING PRODUCTS FOR WARRANTY REPAIR
•  RETURNING PRODUCTS FOR OUT-OF-WARRANTY REPAIR
 
   
 

30 DAY PRODUCT GUARANTEE

   
 

•   If within 30 days of purchase you experience any problems with this WavePoint™ Technology, Inc. product, return it to the retailer where
    purchased for replacement. Product must be returned in its original box, with all original parts and must be accompanied by the original
    receipt as proof of purchase.
•   Products beyond the 30 days of purchase that experience problems should NOT be returned to the retailer, supplier, or distributor.
    These WavePoint™ products fall under the auspices of the WavePoint™ Technology 1 year limited direct manufacturer warranty.
    All such problems must be addressed directly with WavePoint™ by the warranty holder (see below).
   
  NOTE: WavePoint™ Technology’s warranty policy is subject to change without notice
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1 YEAR DIRECT MANUFACTURER LIMITED WARRANTY
   
 

•   WavePoint™ Technology Inc. products are warranted to all registered warranty product owners to be free of defect in materials
    and workmanship for one (1) year from date of purchase.
• URGENT: Fill out the warranty registration card included in the box/instruction (click here to open WARRANTY REGISTRATION CARD)
    to activate registration in the WavePoint™ limited warranty program. Warranty card must be completed and returned to
    WavePoint™ Technology, Inc. within thirty (30) days of purchase.
•   Under this program, WavePoint™ Technology, Inc. will, at its election, repair, replace or make appropriate adjustment where inspection
    by the WavePoint™ company discloses any such defects occurring in normal usage within one (1) year after consumer purchase.
•   Only properly registered WavePoint™ products are eligible for this warranty service.
•   After the 30 ( thirty ) day guarantee has expired, contact WavePoint™ Technology, Inc. directly for warranty product repair. Do NOT return
    such WavePoint™ products to the retailer, distributor or supplier for repair or replacement.
•   WavePoint™ Technology, Inc. is not responsible for any removal, installation or shipping costs incurred in the warranty process.
•   Lamps are not covered under the 1 Year limited warranty.
•   Warranty is void if the failure of WavePoint™ product or system or any part, sealant or component thereof is found to be caused by misuse,
    tampering, negligence, abuse, misapplication, failure to properly maintain the product, failure to keep dry (not to come in contact with water),
    salt build up, or use without Ground Fault Circuit Interrupter.
•   This warranty is non-transferable.
•   This warranty is limited to possible parts replacement and labor connected therewith. WavePoint™ Technology, Inc. is not liable for any
    incidental or consequential damages including but not limited to loss of life, personal injury, property damage, damage to equipment,
    or lost wages, income, profits or savings.

NOTE: Some US states do not allow liability limitations or exclusions on incidental or consequential damages to the extent listed in the above disclaimer. Check your local state regulations for details on regulations specific to your state.
   
  NOTE: WavePoint™ Technology’s warranty policy is subject to change without notice.
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Optional 3 Year Premium Extended Warranty

   
  •   WavePoint™ Technology product owners may purchase our 3 Year Premium Extended Warranty online on our web site within 30 days
    of purchase prior to the expiration of the 30 Day Product Guarantee. This warranty covers all major parts and labor for 3 years from
    date of purchase.
•   Costs are based on the equipment being placed under extended warranty. The costs for all extended warranty plans are available
    online on the web site.
•   Lamps are not covered under 3 year extended warranty.
•   For complete details and enrollment go to www.wavepointtechnology.net/extendedwarranty
   
  NOTE: WavePoint™ Technology’s warranty policy is subject to change without notice.
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  RETURNING PRODUCTS FOR WARRANTY REPAIR
   
 

Contact WavePoint™ Customer Support at www.wavepointtechnology.net/helpdesk for all trouble shooting, warranty verification and return authorization numbers.

NOTE: Products returned without Return Authorization Numbers will be refused.

Procedures:

I HAVE A COPY OF MY ORIGINAL COMPLETED WARRANTY CARD:
Wavepoint™ product owners seeking warranty resolution should return their WavePoint™ product directly to the manufacturer along with:
    1. Return Authorization Number clearly written on outside of box
    2. Copy of warranty card with attached copy of original receipt as proof of purchase
    3. Warranty holder’s address, phone number and email address if different than listed on warranty card
    4. Written explanation of problem

I DO NOT HAVE A COPY OF MY ORIGINAL COMPLETED WARRANTY CARD:
In the event you do NOT have a copy of your original completed Warranty Card you may choose instead to forward
your full customer contact information and proof of purchase as listed below:
    1. Return Authorization Number clearly written on outside of box
    2. Copy of original receipt as proof of purchase
    3. Warranty holder’s name, address, phone number and email address
    4. The WavePoint™ serial number as listed on the product being returned
    5. Written explanation of the problem

Send to:
WavePoint™ Technology, Inc.
Warranty Repair Desk
1011 Avenida Acaso Ste. A,
Camarillo, CA 93012, USA

In the event WavePoint™ products are returned for warranty work and are found to be outside the parameters of the warranty or otherwise caused by other than normal usage, the warranty holder will be contacted by phone or email and offered the option of (a) repair and
return at the owner’s expense, (b) return of the product to the owner “as is” at the owner’s expense, or (c) disposal of the product.
Only prepaid freight returns will be accepted. All freight is the responsibility of the warranty holder.
   
  NOTE: WavePoint™ Technology’s warranty policy is subject to change without notice.
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  RETURNING PRODUCTS FOR OUT-OF-WARRANTY REPAIR
   
 

WavePoint™ owners experiencing problems with a WavePoint™ product no longer under warranty may send their WavePoint™ product
to WavePoint™ Technology, Inc. for repair.

For help with, or repair of, products no longer under warranty, contact WavePoint™ Customer Support at
www.wavepointtechnology.net/helpdesk for trouble shooting tips and/or return authorization numbers. Products returned
without a return authorization number will be refused.

Procedures:
WavePoint™ product owners seeking product repair should return their WavePoint™ product directly to the manufacturer along with:
    1. Return Authorization Number clearly written on outside of box
    2. Owner’s name, address, phone number and email address
    3. The WavePoint™ serial number as listed on the product being returned
    4. Written explanation of problem

Send to:
WavePoint™ Technology, Inc.
Repair Desk
1011 Avenida Acaso Ste. A,
Camarillo, CA 93012, USA

All repair and shipping costs are the responsibility of the owner. Depending on the problem and/or cost, products are not always repairable.
In such instances all shipping costs remain the responsibility of the owner.

If a WavePoint™ product returned for repair is found to be either non-repairable or beyond a reasonable cost to repair, the owner will be contacted by WavePoint™ and offered the option of either disposal of the product or return to the owner at the owner’s expense.
   
  NOTE: WavePoint™ Technology’s warranty policy is subject to change without notice.
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